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Telehealth in Canada: How Virtual Doctor Appointments Work

Disclaimer: This article is for informational purposes only and does not constitute legal or professional HR advice. Always verify with a qualified HR or legal professional for your specific situation.

Telehealth — the delivery of healthcare services via video call, phone, or secure messaging — has grown dramatically in Canada. Today, most provinces offer publicly funded virtual care options.

What Can Telehealth Be Used For?

Virtual appointments are suitable for many non-emergency health concerns: prescription renewals, mental health counselling, follow-up appointments, skin condition assessments, chronic disease management, nutrition and lifestyle counselling, and many specialist consultations.

Is Telehealth Covered by Provincial Health Insurance?

Most provinces cover telehealth consultations with a physician under provincial health insurance when medically necessary. In Ontario, many virtual visits are OHIP-covered. In B.C., MSP covers phone and video visits with your GP.

Finding Telehealth-Enabled Clinics

Clinictell makes it easy to find clinics offering telehealth. Simply check the “Telehealth Available” filter when searching.

Find telehealth clinics near you →

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